Contact us – Shipnection

Frequently Asked Questions (FAQ)

💡 What is Shipnection?

“Shipnection” is an innovative digital platform that connects all stakeholders in the maritime industry — including shipowners, ship operators, shipping agents, suppliers, and service providers — under one unified system for quotation requests, procurement, and collaboration.

🧭 Who can join “Shipnection”?

Our platform is designed for:

Shipowners managing vessels or fleets
Ship management companies overseeing daily operations
Shipping agents offering port and logistic services
Suppliers and service providers delivering products or technical support to ships

💰 Is “Shipnection” a paid platform?

We offer multiple membership plans for suppliers and service providers. Paid memberships include increased profile visibility, access to quotation requests, and direct engagement with potential clients.

📦 What kind of products and services can be listed?

You can offer a wide range of maritime-related goods and services, including ship equipment, spare parts, technical services, logistics, provisions, port services, and more. Shipnection is tailored specifically for B2B maritime commerce.

📄 How does the quotation process work?

Registered users can create a Request for Quotation (RFQ) based on their needs. This RFQ is then shared with relevant suppliers. Suppliers can respond with offers directly through the platform. The entire process is managed online — quickly, easily, and securely.

🔒 Is the platform secure?

Yes. All users on “Shipnection” are verified companies with confirmed business credentials. This ensures a trusted environment free from fake profiles, spam, or fraud.

📊 How will membership benefit my business?

Reach new clients
Increase brand visibility
Enhance digital presence
Simplify and speed up RFQ processes
Gain access to real business opportunities
Use data and feedback for better decision-making

📅 Can I try the platform for free?

At the moment, we do not offer a free trial period. However, our membership plans are designed to deliver clear value from day one — with access to real RFQs, increased visibility, and meaningful business opportunities.
We would be happy to walk you through how “Shipnection” can benefit your business in a personalized demo.
Feel free to contact us to learn more about pricing and current offers.

⏳ How long does the payment confirmation take?

Depending on your bank or payment provider, the confirmation is usually completed within 24 hours.
❌ What happens if my application is rejected?
If your application does not meet our membership criteria, a refund process will be initiated. Details will be sent to you via email.
✅ How will I be notified when my membership is active?
You will receive an email notification once your account has been activated.

📞 How can I get more information?